Please read these Terms and Conditions carefully before using the jom91 platform. By registering an account or accessing any service on jom91, you agree to be bound by these terms.
Last updated: 1 June 2026 | Version 4.2
These Terms and Conditions ("Terms") govern your access to and use of the jom91 online gaming platform, including all services, games, promotions, and content available at jom91.org (the "Platform"). These Terms apply to all users of the Platform, including registered players and visitors.
By accessing the Platform or creating a jom91 player account, you acknowledge that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. jom91 reserves the right to amend these Terms at any time. Continued use of the Platform following notification of amendments constitutes acceptance of the revised Terms.
To register and maintain an account on jom91, you must satisfy all of the following conditions:
jom91 reserves the right to request documentary proof of age, identity, and address at any stage of the account lifecycle. Failure to provide satisfactory documentation within the required timeframe may result in account suspension or closure and forfeiture of pending withdrawals.
Each individual is permitted to maintain one (1) jom91 account only. The creation of duplicate accounts — whether using different email addresses, payment methods, or personal details — is strictly prohibited and will result in permanent account closure and forfeiture of all balances across all associated accounts.
When registering, you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information and must update it promptly when details change. jom91 shall not be liable for any loss arising from your failure to maintain accurate account information.
Your jom91 account credentials — username and password — are personal and confidential. You must not share your login details with any third party. jom91 will never ask for your password via email, live chat, or any other channel. You are solely responsible for all activity that occurs under your account credentials.
All financial transactions on the jom91 Platform are conducted in Malaysian Ringgit (MYR). jom91 accepts deposits via approved payment methods including Touch n Go eWallet, Boost, and FPX bank transfer (Maybank, CIMB, Public Bank, and other participating banks). The minimum deposit amount and processing times are as published in the Platform's cashier section and may be updated from time to time.
Withdrawals will be processed to the same payment method used for the relevant deposit, subject to verification requirements. jom91 operates a same-day withdrawal policy for fully verified accounts making standard withdrawal requests during operating hours. jom91 reserves the right to conduct enhanced due diligence checks prior to processing any withdrawal and may request supporting documentation where required.
jom91 does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own transaction charges. Players are responsible for any third-party fees associated with their chosen payment method.
Funds deposited into a jom91 account must not originate from criminal activity, money laundering, or any other unlawful source. jom91 complies with applicable anti-money laundering obligations and will report suspicious activity to relevant authorities where required by law.
jom91 may from time to time offer bonuses, free bets, reload promotions, and other incentive schemes to registered players. All bonuses are subject to individual promotion terms and conditions, including wagering requirements, minimum odds restrictions, game eligibility, and expiry periods. These specific terms are published alongside each promotion on the Platform.
Bonuses are intended for personal recreational use only. Any attempt to exploit promotions through systematic wagering patterns, matched betting strategies, use of multiple accounts, or other forms of bonus abuse will result in forfeiture of the bonus and any winnings derived from it, and may result in account closure. jom91 makes determinations regarding bonus abuse at its sole discretion.
All bets and wagers placed on jom91 are subject to the specific rules applicable to the relevant game or betting market. These rules are accessible within each game or market on the Platform. In the event of any conflict between these general Terms and a specific game or market rule, the specific rule shall prevail in respect of that game or market.
jom91 uses certified random number generation (RNG) for all non-live gaming products. Live casino games are conducted in real-time by trained dealers operating under independent audit procedures. Results are final once the relevant game round has been completed and confirmed. jom91 reserves the right to void any bet placed in error, as a result of a technical malfunction, or where the integrity of the relevant market is in question.
Sports betting markets — including coverage of the English Premier League, Malaysia Super League, UEFA competitions, UFC, and other events — are offered subject to market availability and jom91's trading decisions. Odds are subject to change until a bet is confirmed. jom91 is not responsible for errors in odds publication that arise from data feed failures, and reserves the right to correct obvious pricing errors before or after acceptance of a bet.
jom91 is committed to providing a safe, responsible gaming environment. The Platform offers the following player-controlled responsible gaming tools, accessible from within your jom91 account settings:
You must be 21 years of age or older to hold a jom91 account. If you believe you may have a gambling problem, we encourage you to use the responsible gaming tools available on jom91 and to seek assistance from appropriate support organisations. Gaming should be treated as entertainment, not as a source of income.
The following activities are strictly prohibited on the jom91 Platform and will result in immediate account suspension, permanent closure, forfeiture of all balances, and may be referred to relevant authorities:
All content on the jom91 Platform — including but not limited to software, graphics, text, logos, game interfaces, and video content — is the property of jom91 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal recreational purposes only. You may not reproduce, distribute, modify, publicly display, or create derivative works from any jom91 content without express written authorisation.
The jom91 Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, jom91 excludes all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. jom91 does not guarantee uninterrupted or error-free access to the Platform.
In no event shall jom91's aggregate liability to you for any claim arising from your use of the Platform exceed the total amount deposited by you in the twelve (12) months immediately preceding the relevant claim. jom91 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, howsoever caused.
jom91 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where jom91 reasonably believes that a breach of these Terms has occurred, or where required by law, regulation, or court order. Upon account closure for cause, jom91 may withhold any outstanding balance pending investigation.
You may close your jom91 account at any time by contacting customer support. Upon closure at your request and subject to verification of your identity, any remaining balance above the minimum withdrawal threshold will be returned to you via your registered payment method.
jom91's collection, storage, and use of your personal data is governed by the jom91 Privacy Policy, which forms part of these Terms by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy. The Privacy Policy describes what data we collect, how we use it, how we protect it, and your rights in relation to that data.
jom91 may amend these Terms at any time. Material amendments will be notified to registered players via the email address on record or via an in-platform notification no fewer than seven (7) days prior to the amended Terms taking effect, unless a shorter notice period is required by applicable law or regulatory change. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with applicable international gaming regulations under which jom91 operates. Any dispute arising from or in connection with these Terms that cannot be resolved through jom91's internal dispute resolution process shall be submitted to binding arbitration in accordance with the rules of the relevant international arbitration body. You waive any right to participate in a class action or class arbitration proceeding against jom91.
If you have any questions about these Terms and Conditions, or if you wish to raise a formal complaint, please contact the jom91 customer support team via live chat on jom91.org (available 24 hours a day, seven days a week) or by email at: support at jom91.org
jom91 aims to acknowledge all formal complaints within 24 hours and to resolve them within 14 business days. Complex matters may require additional time, and jom91 will keep you updated on the status of your complaint throughout the process.
jom91's support team is available 24/7. Sign in to your account to access live chat, review your transaction history, or update your responsible gaming settings.
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